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Make sure that the phone is connected to the same Wi-Fi network as the printer. Then try using our free "Canon PRINT Inkjet/SELPHY" app to print from the phone.
If you continue to have difficulties, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.