03-13-2016 08:18 PM
Help. Why does my Canon MS892 lose internet connection continuously. It was fine and now it says it is not connected to the internet?
03-15-2016 11:41 AM
Hi dstauber,
Please follow these steps to reconnect your PIXMA MX892 to your network:
1. Press the <Menu> button on your PIXMA MX892.
2. Use the arrow buttons to select the Wireless LAN setup icon.
3. Press the <OK> button.
4. Select Other Setup and press <OK>.
5. Select Advanced Setup and press <OK>.
6. Select your access point and press <OK>.
7. Select your security type and press <OK>.
8. Select the number you want to use and press <OK>.
9. On the wireless password screen, press <OK>.
10. Enter your password and press <OK>. Please verify this, as it is case sensitive and if entered incorrectly, will cause the printer and router to not communicate. There are three character sets available, upper case alphabet, lower case alphabet and numbers/symbols. Each time you press the center FUNCTION button, an on-screen keyboard is switched among them. Select a character on the on-screen keyboard using the arrow keys and press OK to enter it. Repeat until all characters are entered. Once complete, press the left FUNCTION button.
11. Press the left <Function> button.
12. Make sure that the password that was entered is correct and press the left <Function> button.
13. When found, press <OK> on the Connected to the access point screen.
03-15-2016 09:44 PM
Patrick, did not help. When I get to #6 my internet connection does not show up on my printer. My neighbors internet shows up as a choice but when I type my information in it still says can't connect! Help
03-16-2016 05:48 AM
Hi dstauber,
Since you continue to experience difficulty, it is recommended that you contact live technical support for further assistance by calling 1-866-261-9362, Monday - Friday from 10:00 a.m. - 10:00 p.m. ET (excluding holidays). Real-time feedback during a live technical support call would be very beneficial in this case. There is NO charge for this call.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.