08-09-2022 03:33 PM - last edited on 08-09-2022 04:20 PM by Danny
Scans from the document feeder come out ok but when I scan from the Platen Glass, they come out darker due to to much reflected light. I shouldn't be able to read the back side of the document or the page behind it. This issue has nothing to do with print settings as documents that are not scanned from the glass print flawlessly. How do I adjust the brightness level of the scan and save that setting?
09-08-2022 01:09 PM
Hello Aknowlton,
You can adjust the scan settings using the MFscan utility that installs onto the computer. We would be happy to assist further with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
03-14-2024 05:24 AM
I have the same iassue: in what menu of the scan utility do i set the brightness/contrast. i cannot find it
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.