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GX6021 Not installing

TechHelp
Apprentice

I am having issues installing the GX6021. For some reason it's asking to switch to an Admin account but I am using an Admin account to install. Please let me know how to fix this issue if you know.

TechHelp_0-1665606859026.png

 

1 REPLY 1

Greetings,

Is this a self-extracting executable?

Please try changing the .exe extension to .zip.  Then manually extract to a folder, then run the setup executable. 

Let us know if this helps.

~Rick
Bay Area - CA


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