11-19-2024 10:09 AM
Canon GP-4000 - printing through Adobe Acrobat to FreeLayout Plus (Windows)
When we enter a custom page size in Acrobat, the fit to page function no longer works. It causes the file to zoom in really close on one corner of the image, or adds a bunch of white above the file resulting in the bottom half the file being cut off! For instance, if the file needed to zoom in by 110% for it to fit properly, it will instead zoom in to 280% instead?! It only happens when there is a difference between the file dimensions and the selected print dimensions.
I have reached out to Adobe, who have suggested that it is a printer issue instead of their software but I can’t seem to find a setting that would cause this?! Any ideas?
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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