10-23-2022 05:34 PM
I have used the Professional Print and Layout app to print from Lightroom to my Canon Image Pro-1000 very successfully and love the results. Following the recent Windows 11 update 22H2 on 9/28/22, I was not longer able to use the application. I attempted downloading a fresh app and installing it, to no avail. Have attempted numerous times, but I have had no success.
After preparing the image in the Layout app, checking that all is correct, then press "print". I receive this error message:
"Error: Please check the printer's operation panel or remote UI"
The operation panel has no error message, reports the printer ready to print. The Remote UI show all is good. I am really stumped. I LOVE the Canon app to use with this printer. It produces better quality than the same image from Lightroom.
Can someone help with this problem?
Thank-you.
Jan
10-31-2022 04:50 PM
I have the exact same issue. Any help would be greatly appreciated.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.