09-14-2023 06:17 PM
Hello, I'm trying to connect my fully-functioning MP250 printer to my new laptop and am getting the message 'Driver is unavailable'. When I go into 'manage' the device, I do see driver version 10.0.17119.1 with driver date 6/22/2006 there. I can also see multiple files under 'driver' files. Why is my printer not working with my laptop and how can I fix this? Thanks
Solved! Go to Solution.
09-14-2023 06:24 PM
Thanks for letting us know what Canon product you've got. The PIXMA MP2500 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions though!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
09-14-2023 06:24 PM
Thanks for letting us know what Canon product you've got. The PIXMA MP2500 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions though!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
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