Connectivity Issues-MF753CDW and Mac/iphone

[Cdoran]

I have a Canon Imageclass MF753CDW. It’s connected to my wireless network successfully. It’s plugged into the wall directly. It works beautifully until it falls asleep, and I have to physically press the button to wake it up every time I print something from my MacBook Air (latest version of Sonoma) and iPhone. (MacBook Air says it’s offline and iPhone cannot discover it.) I have already read that this is an issue. I have read and seen of some complicated workarounds. I’m just curious if there is a simple fix now that this issue has been known for a while. Luckily, I can still return it as this feature is very important to me. Any updates would be appreciated! Thank you!

[Hector]

Hello, 

If you are running into issue with airprint waking the printer up from sleep mode, you can try some of the steps below.

1. If you are using it via Wi-Fi, you can move the printer to improve the signal strength or power cycle the router.

2. You can check that the latest firm ware is installed.

3. You can assign a static IP address to the printer.

If you continue to run into issues, I suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist with checking the network settings/environment to see what might be causing the issue.