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Connection Failed when setting up TS6320

rbarawid
Apprentice

I hope any of you can help me. I have been trying to fix this printer since last night. So my printer is already connected to the wi-fi. Proof is my computer can detect it on the network. When I'm trying to connect my computer, it keeps giving me a Connection failed message. And I did all of the alternative steps they suggested. My computer is a PC Windows 10. Please help. Below are screenshots:

 

Canon.JPG

 

canon2.JPG

canon3.JPG

3 REPLIES 3

shadowsports
Elite

Greetings,

The printer will only connect to a 2.4Ghz broadcast.

 

Your's appears to be 5G or if dual band, possibly using SMART Connect, one SSID for both broadcasts.

 

Confirm your 2.4Ghz broadcast has its own network SSID name and retry.

~Rick
Bay Area - CA
~6D2(v1.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~R5C On Order

Shegan131
Apprentice

Hi I was wondering if my canon printer model # TS3322 is google cloud ready?

Hi Shegan131,

 

The PIXMA TS3322 is a wireless printer and can print from mobile devices as well as computers.

 

What feature are you specifically inquiring about?

 

 

 

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