Canon i-sensys mf264dw printing problem wrong scale, bottom wide margin

[Ahmeddo]

Hello

I have printer Canon i-sensys mf264dw and HP laptop with windows 7 64bit operating system and Microsoft office 2010.

The problem is when i print a document in office word 2010 the document is printed with wrong scale, wrong margins, wrong paper size or wrong settings, i do not know why?

See this is right printing when i print it with google chrome program as pdf file

While when i print it with MS office word it shows like that and displayed a message on printer small screen that i should d check settings

You can see the difference. 

And these are some of page setup images

[James_C]

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation; however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We can only provide support for Canon products manufactured for and used within the US market. The Canon i-Sensys mf264dw isn't sold or supported by our team here at Canon USA.

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