11-15-2022 07:10 PM
I recently changed internet providers and am now using a 5G gateway, I am unable to get the printer to connect to this WiFi, I also tried using a USB printer cable from the printer to the laptop and still unable to print. I downloaded the app to install and still unable. Any ideas?
11-15-2022 11:49 PM
Greetings,
The printer is only capable of connecting to a 2.4Ghz broadcast. 5Ghz is not supported,
If your router or AP is truly 5Ghz only, you will not be able to use wireless or the App for printing.
This leaves USB. A proper printer cable is required. Connection should be directly to an available USB port on your PC or MAC. Using adapters, or hubs is not recommended.
Software for your printer can be found here:
Canon Support for PIXMA TS3322 | Canon U.S.A., Inc.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
11-16-2022 10:25 PM
I tried a USB printer cable and the printer is still not printing. Is there something I need to do on the printer for it to recognize the cable or something I need to do on the laptop settings to recognize the USB cable?
Thanks
12-19-2022 08:33 PM
That means, there is no solution ? Asking Canon, why are they selling these printers ? Canon should take it back.
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.