03-06-2016 01:46 PM
The title pretty much says it all. We have two computers on a home network. The Pixma used to respond to both. Now it responds to one computer, but not to the other. It gets a message saying the printer is not responding. It's not a cable problem because it responds to one computer on the network. Help, please.
03-09-2016 09:22 AM
Hello.
Check to make sure that the computer is connected to the same network as the printer. It is likely that it is on a different network.
Also, if you use a VPN, disconnect from the VPN to remain on your local network in order to access the printer.
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