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PIXMA TS3520 Printer not printing even connected by cable

Bucksmom67
Apprentice

I have a Canon TS3520 printer that I am trying to use with my laptop running Windows 11.  I know that there is no new drivers available for this printer.  It was work up to about a week ago and then I started getting error messages that every print job I sent was errored out.  I went to the print que and tried to restart the job but nothing.  It just errors out again.  I have tried both wireless (as how I was using it) and with a cable connecting the laptop and the printer and still get the same error message. 

I have tried to do a hard restart and even deleting the drivers from the computer and re-downloading them.  I get the same errors when I try to print from my smart phone as well.  I don't understand what is going on with my printer.  I really don't have the money to go buy a new printer but I'm beginning to think that is what I may have to do. 

If anyone has any suggestions as to what I should do, I would greatly appreciate it.  Thank you for everyone's help.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Bucksmom67,

With your PIXMA TS3520 on, does "0" appear in the upper right corner?  Does "LTR" appear below that?

img.jpg

Please repeatedly press the wrench and screwdriver button until "1" appears on your printer's display.

Press the Color Start button 1 time.

Does a test page print?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to reach our Technical Support Team:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS3520 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

 

 

 

 

 

 

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