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Canon Pixma MX 882 and am trying to print wireless one laptop works another does not

burleyman
Apprentice

I have a Canon Pixma MX 882 and am trying to print wireless. I setup a laptop and can print fine. I verified the SSID and IP addresses are on the same subnet. I setup a second laptop and I go thru all the steps and it discovers the printer and I chhose it and finish the setup, again verifiying all IP addresses and SSID and all good. Now I try and print and I get no respoce from printer. Both Laptops are running windows 7 64 bit. I have updated the drivers, uninstalled and reinstalled twice and still cannot print. Also everytime the driver install sees and discovers the printer just fine, I just get no responce from the printer when I try and print. Any ideas?

 

 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi burleyman,

 

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

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