Canon PRINT app freezes when attempting to print a photo to Selphy CP1300
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08-13-2024 04:56 PM
I use the Canon PRINT app on my iPhone 12 (running iOS 17.5.1) to connect via WiFi to my Canon Selphy CP1300 photo printer. It worked fine a month or so ago. Now when I:
- Launch the Canon PRINT app
- Click the Photo Print panel
- Click the Smartphone menu
- Click on a photo
- Click on the "Add" highlight at the top right of the page
... I am returned to the "Photo Locations" screen. Normally, I would click on the "Next" button, but the app is frozen: the Next button does nothing, the Back button does nothing, the Smartphone menu does not open, ... nothing. I am forced to close the app, and relaunch it. But every attempt to print gives the same result.
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08-13-2024 05:00 PM
I should have added that the Canon PRINT app is version 3.2.0, which is the latest available on the App Store.