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Canon PRINT app freezes when attempting to print a photo to Selphy CP1300

wilsods1
Apprentice

I use the Canon PRINT app on my iPhone 12 (running iOS 17.5.1) to connect via WiFi to my Canon Selphy CP1300 photo printer.  It worked fine a month or so ago.  Now when I:

- Launch the Canon PRINT app

- Click the Photo Print panel

- Click the Smartphone menu

- Click on a photo

- Click on the "Add" highlight at the top right of the page

... I am returned to the "Photo Locations" screen.  Normally, I would click on the "Next" button, but the app is frozen:  the Next button does nothing, the Back button does nothing, the Smartphone menu does not open, ... nothing.  I am forced to close the app, and relaunch it.  But every attempt to print gives the same result.

1 REPLY 1

wilsods1
Apprentice

I should have added that the Canon PRINT app is version 3.2.0, which is the latest available on the App Store.

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