Canon PIXMA MG3620 Won't connect Wirelessly to PC

[rainedragon]

OS: Windows 10

Wireless internet

Canon PIXMA MG3620

I only purchased it as a scanner, and do not have it set up to print. It's been working for a few months, but sometimes it stops connecting to the wireless for no reason. Usually rebooting my PC, or the scanner will fix this. 

This time it won't and I don't know what to do.

I've rebooted my computer and tried multiple times to pair my scanner with the wireless, but it doesn't seem to be properly connecting to my PC.

I get the error "Cannot communicate with scanner for these reasons:

-scanner is turned off.

-If using LAN connection, it is disconnected from LAN

(etc, etc)

Code:5,157,69

On the top of the scanner the Power button is lit (green), the wifi button is lit (blue) and the 8.5"x11" plain paper button is lit (green).

What do I need to do to get the scanner and computer connected again?

[CrowDolly]

Hey 2020er! I am getting severely frustrated because no matter how long I hold the wifi button, none of the other buttons blink! Any advice would be amazing!

[BenD]

Hi Stacy,

Not sure if you would see this reply as your post was old. But I'd like to you thank you because my printer is now connected with the network after I followed your notes. I've spent hours yesterday, invain. The key word is "Immediately". Not sure how you figured that out, but you're great! Thank you! 

BenD

[sdpanko]

Hi, Connection is inactive, SSID is correct, signal strength 0, IPv4IP says enable. Any advice? Thanks so much!

[Senebo]

The Infrastructure connection reads INACTIVE.I don't know how to make it active. The SSID reads one of the addresses I have correctly. Ther Signal Strength reads 0 [%]. TCP/IPvP reads Enable.

Access Pint Mode reads Disable

[Senebo]

Did you ever receive a response to your question?  Mine is the same, I'm just wondering.

Thanks!

[BenD]

Hi Senebo,

No I have not received any response, I didn't expect any. The instructions provided are correct, it's just that you'll need to do it  fast enough.  Look for the post Stacy made on page 2 of this thread.

[AmberCxx]

I had the same trouble, tried several solutions: reset, restart router, connect to printer manually, using app in iphone, etc. The answer on page one, regarding a installation of a pc app works. https://ugp01.c-ij.com/ij/webmanual/WebPortal/PTL/ptl-setup.html?lng=en&type=setup&area=ca&mdl=MG362...

( although i have to work around it. it could not found the printer initially...

[M_Salas671]

I need help with connecting my WiFi to my printer or connecting my printer to my WiFi. I followed these steps and here are my answers:
1. Inactive
2. Yes
3. 0%
4. I'm not sure what's the answer for this, so I'm just gonna list whatever I see with "IPv4".
This is all the paper says:
"TCP/IPv4 Enable
IP Address
Subnet Mask
Default Giveaway
"
Please tell me how this will help me.

[BenD]

Hi M_Salas671,

Go to page 2 of this thread and check the notes posted by Stacy on ‎07-23-2017 12:32 AM.

[tonylara888]

yes everything is right