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Canon MX-922 Printer disconnected from my network and cannot reconnect

Shirleyannen
Apprentice

Hello, I printed documents on my MX-922 but the printer disconnected from my network after I printed a few pages. I tried to reconnect to my network via Standard Set-up (which has worked in the past) but it is not allowing me to enter the password after I select the network.  It automatically goes into connecting to the access point.  I have tried unplugging both the printer and my router; resetting the LAN settings; re-installing the LAN.  I get error messages (times out) each time.  Please advise. Thanks

3 REPLIES 3

Patrick
Product Expert
Product Expert

Hi Shirleyannen,

To connect your PIXMA MX922 to your wireless network, please turn using the WPS method.

More information regarding this can be found here:

https://support.usa.canon.com/kb/index?page=content&id=ART139014

 

 

 

 

 

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Thanks for your reply.  I tried both standard and WPS methods and both failed. WPS constantly timed out even though I pressed the router's WPS button for 5 seconds.  I unplugged both the router and the printer for several minutes, several times.  

Hi Shirleyannen,

Who is the manufacturer of your router and what model number is your router?

 

 

 

 

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