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Canon MG7550 not staying connected to WiFi

lynnechapman
Apprentice

Hi, I have a Canon MG7550 which I have had for some time. It works fine but this week I have had a new router and now the printer won't hold the wireless connecton. I have to re-set it at least once a day to get it to recognise the Wireless Access Point.

Please can anyone advise me?

Thanks

Lynne

1 REPLY 1

Danny
Moderator
Moderator

Hi, Lynne!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

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