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Canon MG 3020 Printer, can't connect to my network.

RaZKaLz
Apprentice

Hi, I just bought a Pixma MG 3020 printer earlier today and it seems it does not connect to my network. I've been trying everything and the print just does't appear on the network.

 

I tried to print the network configuration page from the printer but there's no ip on it and it says Connection Inactive and Signal Strenght 0%

I don't know if i need to do something to my router. My tablet doesnt even see the printer and the network light is on right when i start the printer.

 

I don't know what to do. I read the manual and tried to find a solution but nothing is working and i dont have access to my router since it is from my ISP.

 

EDIT: Ok, it seems i succeeded to access the printer from my tablet but it seems it's on his own network and i cant access the printer from my computer.

 

EDIT 2: Ok, I don't know how i did it but i guess it worked, now i can print from my computer :D. Someone can close this thread 😄

4 REPLIES 4

hemantpanchpor
Apprentice

Same here. I connected Canon PIXMA MG 3020 printer to WiFi, but not finding printer after connecting. I tried to move printer near to router but still not connected. It was working well earlier at my old address. Not working now. The updated drivers file not opening. STUCK!

Hi hemantpanchpor,

Were you able to connect your PIXMA MG3020 to your Wi-Fi?

 

 

 

 

 

 

 

 

 

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I could not start PIXMA MG3020. I look for exchange, but didn't work.

But MG3020 still not working. The only reason is ink absorbers full. After cleaning them, now it's not working and ask to see technical expert. I've three new cartridges for the printer costing me more than $100.

The printer gives 12 flashes and not connecting to WiFi.

HI hemantpanchpor,

It would appear that your PIXMA MG3020 would require service.  If your PIXMA MG3020 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA MG3020 and then click on the Product Support button.  When that page loads, click on either the Phone Support button or the Chat Support button to access support.

If your PIXMA MG3020 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.



 

 

 

 

 

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

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