05-04-2023 10:29 AM
Scanner doesn't work in Canon MF4018 after recent Windows updates.
I receive an error saying "Cannot open the scanner" (see screenshot).
Tried all the solutions, i.e. reinstalling driver and toolbox, running toolbox as admin, rebooting PC... Nothing works.
Printing works fine though, I only have problems with scanning.
ToolBox v.4911mf18WinEN.
Windows 11 22H2, build 22621.1635.
05-04-2023 10:19 AM
Same problem with MF4018 on Windows 11 22H2.
Everything was working fine until recent Windows updates.
Tried reinstalling driver and toolbox, rebooting, running toolbox as admin - nothing works.
05-04-2023 11:09 AM - edited 05-04-2023 11:10 AM
Greetings,
The MF 4018 (A completely different model) is not supported under Windows 11.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
05-04-2023 11:20 AM
I know, but it was working fine previously. Drivers for Windows 10 were working.
07/01/2024: New firmware updates are available.
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