Canon MB2050 issues

[WilliamJL90]

hi everyone, i seem to be having issues with my printer.

for some reason my laptop and my desktop cannot find the printer even though they are all on the same wi-fi network.

I have downloaded the package install from Canon but even that can't find the printer.

i have viewed a previous post regarding disaling ipv6 and something else but this has had no effect on anything.

any help would be brilliant, thank you. 

running latest windows 10 update

[BillS]

Hi WilliamJL90,

Let's start by checking the printer's connection to the wireless network.  I have included full instructions for printing the Network Configuration Page HERE.

Much of the information will not be relevant, but the important things to look at are:

1. Is the connection active or inactive?

2. Does the SSID (network name) match the one the computer uses?

3. What is the signal strength?

4. What is the IPv4 IP address?

I look forward to your reply.