08-02-2014 10:28 PM - edited 08-03-2014 04:37 PM
We recently bought a MF8580cdw and installed it wireless, very easy. Scanner works great. We are mostly Mac but I want to use my Chrome book to print. When I try to enable Google print in the remote UI and hit Register I get message "Failed to acquire information for registration". I see in the enable area Install CA Certificate. When I check CA certificates there appears to be 5 pre installed. I have checked the e-manual and don't find this error listed. Checked on line and didn't seem to get a good hit.
Update 24 hrs later. I Found that the SSL connection check box was not checked. After checking this the printer registered fine and it is now printing from my Chrome Book. I did not see any reference to make sure that SSL was enabled. sSmple fix but hard to find.
10-01-2020 06:10 PM
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