02-03-2024 08:34 PM
I just replaced my old MX922 with a new one. As before, I connected it to my router/modem with an Ethernet cable. I successfully went through the connection setup process on the first part of the setup CD. And I verified that the router has added the printer as an Ethernet-connected device and assigned it an IP address. On my Ethernet-connected desktop running Windows 11, I removed the old printer and uninstalled the drivers. But when I try to reinstall the new drivers, the process always hangs on the printer detection process. The message is "The printer could not be detected on the network." When I use the Windows setup to add the printer, it successfully finds the printer all right, but it installs the WSD driver, and I want the full functionality of the Canon printer driver v 1.01. The printer is listed on the network in Windows File Explorer, and I was able to ping it. So why can't the installer find it? I've been searching the Web and trying things all afternoon, but nothing works. Please help!