07-01-2014 03:27 PM
I've followed the canon instructions and was able to recognize my network and enter the WEP. Installed the driver on the macbook, all looks fine but when I try and print I keep getting the message that the printer is not connected. I printed the network configuration page and everything looks good, it's noted as enabled and active. Suggestions? Thank you!
07-01-2014 03:42 PM
Hi jconroy!
To have a better understanding of your issue, please let everyone know what version of the Mac OS (10.X) you are using . That way, community will be able to assist you with suggestions appropriate for your product.
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.
07-01-2014 03:47 PM
Hi,
I'm software is OS X Version 10.9.2. As an FYI, I can print from my iphone, just not the macbook. thanks
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