Air print for PIXMA G6020 not printing

[melmcc]

I have a Pixma G6020 it’s connected with our WiFi and I can print from canon print, from my phone. (Apple) I cannot get it to AirPrint now. As it had. It sees my printer but is refusing to print. 

[Patrick]

Hi melmcc,

Please try these steps:

1.  Turn your PIXMA G6020 off.

2.  On your iPhone, please tap Settings and then Wi-Fi.

3.  To the right of the name of the Wi-Fi your iPhone is connected to, tap .

4.  Tap Forget This Network and in the pop up, tap Forget. (Steps can be found here)

5.  Turn your iPhone off.

6.  Go to your router and unplug the power cord.

7.  Wait 30 seconds and then reconnect the power cord to your router.

8.  Once your network is back online, please turn your PIXMA G6020 on.

9.  Turn your iPhone back on.

10.  Once your iPhone is back on, please connect to your Wi-Fi.

After connecting, please attempt to print using Airprint.

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