07-17-2014 02:55 PM
To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.
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07-17-2014 09:22 PM
purchased this MX922 because of the very good reviews it had. I am not that computer savy but I have used my HP Office Jet Pro 8500A and wanted better color pictures than it produces. This is the first Canon I have had and I am using Windows 7 with it. The first picture I scanned into the computer was good on the screen but when I printed it out on photo paper it was not sharp and the resulting picture looked dull and had a complete brownish color over the entire picture.
Another thing is that I am trying to make a booklet of trips with both words and text on the page and I cannot tell how big pictures will be in my text if I can't put rulers showing inch scale on the side and top of the page.
07-30-2014 06:52 AM
Because of the nature of the issue, it is recommended that you speak with one of Canon's Technical Support Representatives. Please contact our support group using the following link: