PIXMA TS6420a can't print on 8½" x 11" photo paper

[Wrubin3]

TS6420a cannot print on 8 1/2 x 11 Canon Photo Paper Glossy

[StevenMOD]

Hi Wrubin3,

So that the Community can help you better, we need to know what program you're printing from and what happens when you try to print. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!