Making my MX860 fax work with OOMA Linx on dedicated number

[ajcreek]

My Canon MX860 fax will not fax send or receive through the OOMA Linx.  Fax has dedicated number and direct line to Linx.  When we changed to OOMA Telo fax would not send or receive, it did at first then quit, so when Linx came out it was touted as a good adjunct to Telo and could be used as the fax line, but no go.  OOMA tech spent all AM testing Linx and it works fine, but still not faxing.

[Michael]

Hello ajcreek.

Unfortunately, we can only support our fax machines with direct connections to standard land line outlets.  Please connect a phone cord from the 'L' jack of the printer into a land line jack on your wall in order to send or receive faxes with the unit.

I apologize for any inconvenience this may cause.

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