05-11-2019 12:08 PM
I am suddenly getting an error message from my printer when I try to print a page but I am not getting an error code. The printer seems to be OK but I cannot print a document from my laptop. I have tried new cartridges, cleaning maintenance and I can print a test page but it just won't print from my laptop. Is there a way to test my wireless connection to see if my laptop is still talking to the printer properly? I have never seen this condition before.
Solved! Go to Solution.
05-11-2019 04:25 PM
I think I have figured out what is wrong. Comcast installed a new wi-fi router and in the process had to change the name of my personal network in the process. If this is the case I need to know how to communicate with the printer to change the network name internal to the printer. Can anyone help me with how to do that? Thanks,
05-12-2019 02:22 AM
With the information provided it appears the printer needs to be connected to the new network. The following steps will assist you:
Note: To complete this task the network name and password (passphrase/network key) will be needed.
12-17-2019 03:36 PM
I am having a problem with the document scanner on the MX452, when I try to scan a document the paper jams in the feeder. I've cleaned the single roller as well as check for scraps of paper, and still the paper jams.
12-19-2019 12:46 AM
Problem Resolve and fixed. The problem was the left cover hinge, the left hinge houses a spring, the spring had broken through the bottom housing, thereby causing the lid to be off-canter. After not being able to order a new hinge, I made some modifications, and reinstalled the hinge. Time to start looking for a new printer.