07-30-2020 02:18 PM - edited 07-30-2020 02:52 PM
After years of printing 2 sides from my Ipad Air 2, my canon MG7520 stopped a few months ago. I tried downloading an updated driver as per another person with the same problem, but on a different model, but it didn't work. The print is also very large when printing from my ipad or iphone. How can I get my 2-sided printing back (and reduce the size of the print) from my ipad?
08-07-2020 03:03 PM
Hello.
The printing options are somewhat limited with mobile platforms such as Android or iOS. If two-sided options are not available on the iPad, we would have to advise that you contact Apple for assistance, or try printing from a compatible Windows or Mac OSX computer instead.
08-08-2020 04:00 PM
My iPad does have the two-sided option, as does my iPhone, and the printer was printing two-sided from both devices--until it wasn't. It does print two -sided from my Mac desktop computer.
08-10-2020 10:23 AM
Hi DR13,
What version of iOS is installed on your iPad?
What app are you attempting to print from?
09-02-2020 01:02 PM
Sorry for the delayed response. I didn't see your reply.
my iPad Air2 has software version 13.6.1.
I'm not sure what you mean by what app I print from. I print from the print icon on the screen and the Canon printer site comes up.
10-13-2020 10:22 AM
Hi DR13,
If you are still experiencing difficulties, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
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