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Canon TS8220 Printer Support Code 1660 - Solution?

nyilgnan
Apprentice

Hello,

I purchased a Canon TS8220 printer in November 2019.  It has worked fine until I replaced the ink cartridges with new Canon cartridges earlier this week.  All the new cartridges are 'recognized' except 281 PB photo blue, resulting in Support Code 1660.  I then bought and installed another new 281PB cartridge, but Support Code 1660 persists.  Can this be fixed or do I have to junk an otherwise perfectly fine printer?  The machine will not print until this issue is resolved to its satisfaction.  Your help will be very appreciated.

 

Nyilgnan 

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Photo Blue ink is not compatible with this printer.  The PIXMA TS8220 only uses the following inks in standard, XL and XXL sizes:

 

PGI-280 PGBK

CLI-281 BK

CLI-281 C

CLI-281 M

CLI-281 Y

 

Please replace the PB ink tank with the necessary ink tank required for the ink slot in order to resolve this error.

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