07-30-2020 07:59 PM
Hello,
I purchased a Canon TS8220 printer in November 2019. It has worked fine until I replaced the ink cartridges with new Canon cartridges earlier this week. All the new cartridges are 'recognized' except 281 PB photo blue, resulting in Support Code 1660. I then bought and installed another new 281PB cartridge, but Support Code 1660 persists. Can this be fixed or do I have to junk an otherwise perfectly fine printer? The machine will not print until this issue is resolved to its satisfaction. Your help will be very appreciated.
Nyilgnan
08-07-2020 03:11 PM
Hello.
Photo Blue ink is not compatible with this printer. The PIXMA TS8220 only uses the following inks in standard, XL and XXL sizes:
PGI-280 PGBK
CLI-281 BK
CLI-281 C
CLI-281 M
CLI-281 Y
Please replace the PB ink tank with the necessary ink tank required for the ink slot in order to resolve this error.
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