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I have MacBook Pro OS, Firefox browser. Can't print. Error message: PRINT PREVIEW ERROR

DESERTFOX
Contributor

ERROR MESSAGE:  PRINT PREVIEW ERROR.  ERROR OCCURED WHILE PRINTING

                                  

I have MacBookPro, Firefox browser and Canon Pixma 5500 Series.

5 REPLIES 5

Michael
Product Expert
Product Expert

Hello.

 

Are you able to print in other programs or does this only occur with your current web browser?

 

This didn't answer your question or issue? Find more help at Contact Us.

 

 

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Hi!

Tried printing w/Safari, still not able to print. This never happened before. I have El Capitan on Mac and reset my printer, then restarted. This has some connection to PDF?  Would appreciate solving this.

Desert Fox

hi Desertfox,

 

It is recommended that you contact live technical support . Please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Hi!  Will contact customer support tomorrow (Mon.) per your advice.

Desert Fox

 
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