Hi!! I installed ##ProfessionalPrint&Layout (#PPL) Software version 1.3.8 on my Mac OS Sequoia V 15.5 my printer, #Pixma iX6820 isn't showing up in the software.
Under System Settings - Printers & Scanners Driver V 16.90.10
When I try to print from PPL I get this error message: printer info can't be displayed- under remote UI it says: register printer under bonjour or IPV.
I have used the software with a different pro series 200 in the past and I can't select it to delete it from the printers listed in PPL. I also don't know how to add my current iX 6820 here.
I can print directly from Preview (not ideal)
I have an old version of adobe installed that I no longer have a subscription to, do I need to uninstall that?
Do I have the correct version of PPL installed for my printer?
How can I fix this?
Also is there a way to connect my #iX6820 to my iOS phone's hotspot and print wirelessly without wifi?
Thank you!!
