01-23-2020 06:55 PM
I would like to uninstall the Pixma MX870 fax. I tried to just remove the device and it will be removed. But it doesn't stay removed. The next time I Boot the computer, the MX870 FAX has been reinstalled. I also tried removing the FAX drivers, but no luck, the next time I boot, there the FAX is again. Does anyone know how to eliminate the FAX from the installation of the MX870 software? If I want to send a FAX, I just send it manually from the MX870, so I really don't need the 'extra' device showing up in the 'select a printer' dialog window.
01-24-2020 05:13 PM
If the Fax entry keeps showing up even after it's been removed, then it's being added back by the Windows Discovery settings. You'll need to refer to Microsoft's support (non-Canon link: https://support.Microsoft.com ) for directions on disabling/limiting network discovery.
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01-24-2020 06:43 PM
Well, I tried turning off the network discovery and that didn't fix the problem, but I have found a work around. I renamed the Canon Fax to '.' and the . pretty much makes it disappear from the printer selection window. So it is still there but it is now pretty much un named and invisible.