08-26-2020 09:18 AM
When we try to take a video, the screen shakes (jumps) while taking the video, also shakes in playback. We hit the movie button, it starts and press it to stop. Is there some setting we are missing or are we using the wrong button Thank you
08-28-2020 02:20 PM
You might experiment with turning the IS (image stabilization) on or off. If you're shooting with the camera mounted on a tripod you should definitely turn off the IS.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.