sx510 HS authenticate code

[whitetie1]

Trying to enter my Authenticate code from my camera to canon image gateway where it says camera link setting. When I enter the code from my camera when I enter the code  and press enter it says it is invalid, not sure what I'm doing wrong seems sample and stright forward not sure what I'm doing wrong as I have done it a number of times. Can't make it past this part ...  Help!!

[Richard]

Hi Whitetie1,

The issue you've encountered may be with the Canon iMAGE Gateway.  It was undergoing scheduled maintenance yesterday and earlier today.  Please try logging into the Canon iMAGE Gateway using your web browser.  If you're able to do so, you should also be able to send images to Facebook.

[whitetie1]

Still  am unable to connect computer to camera.

[hippiesista]

i am also having trouble authinticating my sx510.  everytime i go through the steps to authenticate, it says "busy" and then the next page says Set Date/Time.  the date and time are already set.  any help on how to proceed?

[Richard]

Hi Hippiesista:

For assistance with the connection to the Canon iMAGE Gateway, please contact us.

[peacehome3]

I am having the same problem with my SX510. I have sucessfully attached to my wifi and I have downloaded the software to my surface in readiness to share photos.  But the camera tells me busy evety time and switches to Set date and time

[Rockd35]

I just got off the phone with Canon technical support. We double checked the date/time setting on the camera and to my surprise I had the year set at 2013, but the other interesting thing was they said I had to turn ON daylight savings time. It worked and I was able to see the Authenticate code on the camera.

[John_]

Rock thats good info thanks for sharing that !

[golddiane]

I can't find my Authentication Code.  I have tried entering the very small number on the camera, as well as 3 different numbers on the box.  Where is the code, please?