Showing results for 
Show  only  | Search instead for 
Did you mean: 

shutter release not working S100



I am suddenly having problems with my S100. It will not take the picture when I press the shutter release. In case I had accidentally changed something, I did a Reset to Defaults. Then it worked, briefly, before returning to not working. It also would not let me change My Colors.  Everything else seems to be working fine.  Any ideas?

575 REPLIES 575

What series (number on bottom of camera) is yours? Canon claims that only certain S100 series have this issue you describe. I believe the issue is more widespread.

Mine is an S100    Model:PC1675  Serial No: 45203200XXXX

According to the Canon care centre in Canada, both yours and mine are NOT in the affected list of series. Strange, that we have the same issue. Anyone else out there with different series, let's continue to speak and write to Canon so that they see there are more models affected!

Same stuff here. Shutter release button stopped working after about 6 months of quite heavy use (around 50.000 photos shot). First it still continued when pressed from the angle, not straight down. Now completelly dead. Since on warranty was sent back for repair.

Bought in europe (netherlands).

Serial: 46303200xxx.



There is very little doubt in my mind now that these problems are not related to the mounting of the circuit board directly below the shutter either works its way away from the button over time thus pushing the button does not work or comes loose in some fashoin. At this point I'd bet money on it.

Many thanks, Chris. Hopefully there will be strength in numbers. Anyone else with a 46 series S100 problem?

Mine is: 45303201XXXX, bought it in Europe...

Mine is 43303200XXXX


Anyone on Twitter with this issue it, might be worth letting @CanonUSA and @CanonUSAimaging know how you feel!


Mine is 44213200XXXX.

03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.