12-05-2021 03:11 PM
I'm am having a problem where when you shake the g7x mark ii it shows purple lines and when you review the footage the lines are there. and images can not be taken if you try it will immediately turn off and you try to view the photo it is not there or it is corrupted. can some one please help me. here's a picture
12-05-2021 08:58 PM
Greetings,
When shaken.. not stirred.
You are using a full size memory card correct?
That doesn't sound good. Test with a different memory card formatted in the camera. If shaking causes the problem, the camera will need service.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.