Canon EOS RP Glitches in EVF, LCD, and Images

[joefileman]

I already sent my Canon EOS RP camera in for service for glitches in the EVF, LCD, and Images -- purple/pink/fuchsia lines and bars (can be other colors like bark blue or green).  I got the camera back with a statement that the PCB was replaced but same issue.  It doesn't always happen but happens a good number of times especially when using the RF800mm F11 IS STM and RF600mm F11 IS STM lenses.  I couldn't attach the actual CRAW images, nor JPGs saved using DPP because this site ironically doesn't accept them (despite saying CR3 and JPG is okay, eventually I think it has to do with size) so I had to save again using Windows Photos.  Anyone have similar issues?  Given the camera has been through Canon Service and Quality Checks, is it possible that this normal for the RP?  My SX70 HS, R100, R50, R10, and R8 never showed this issue.  I do have a lot of Canon cameras and this is the first time I've had to send one in for warranty service and it came back the same -- like it wasn't even serviced at all. But note Service did say replaced the PCB.

[jrhoffman75 · Accepted solution]

Not normal. Contact service, speak to a representative and arrange for return. Send screenshot of the issue along with camera.