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cannot connect my Canon PowerShot SX540HS to my new Windows 11 computer.

leeblose
Apprentice

Cannot get my PowerShot SX540 HS camera to connect to my new Windows 11 computer.  Downloaded the software but can't seem to open it with the F12 file type.

 

2 REPLIES 2

Waddizzle
Legend
Legend

Hello.  I am not familiar with your file type.  If you’re looking for instructions on how to connect the camera, then scroll down to the “how-to videos” sections.  

https://www.usa.canon.com/support/p/powershot-sx540-hs 

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"Fooling computers since 1972."

Evidently my computer is also not familiar with that extension either but when I use the download info from my user manual, that is what I get.  Everything was working fine for years with my old Windows 10 but not so much with the new Windows 11 PC.  Was hoping there was some kind of update from Canon on how to get my camera connected to this PC.

 

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