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Where do I find the wifi WPS PIN for my PowerShot G7X?

sachelis
Contributor

I am trying to connect my Canon PowerShot G7X Mark II to my Windows 10 computer.

 

  1. On my camera, I choose "Wireless settings" and the "Reset Settings" to get a fresh start.
  2. Per the user manual, I push the wifi button on the camera, accept the camera name, select "Connect to computer," choose Add a Device, choose WPS Connection (FWIW I do see my wifi network name as an option on this screen), and choose PBC Method.
  3. The camera asks me to push and hold the access point button and proceed.
  4. I push the WPS button on my router until the router's WPS button starts blinking.
  5. I choose Next on the camera.
  6. The camera shows Completing WPS, lists my network name as the Access Point, displays Select a Device, and shows the name of my computer. I select it.
  7. The camera displays "Connecting" and shows my computer's name as the "Connected device." The little "busy" icon on the camera beings spinning.
  8. I go to control panel on my Windows 10 computer, choose "Add a device." I select "Canon Digital Camera" and choose Next.
  9. A dialog in Windows asks, "Enter the WPS PIN for your camera" and "You can find the WPS PIN on your Canon Digital Camera or in the info that came with it" (sometimes it displays, "You can find the WPS PIN on your RC8025 or the info that came with it.").

Where do I find the PIN? (Or, "What am I doing wrong?")

 

Thanks!

1 ACCEPTED SOLUTION

Thanks, Stephen.

 

Your link went to the G7X. I do have a G7X Mark II (apologies for the confusion). That video is here. I'd watched that video several times and my experience matched it until 4:58, at which point my PC did not make the "connection noise," didn't ask what I wanted to do when the device connected, and the camera continued to display "Connecting" as shown at 4:32 (until it timed out).

 

HOWEVER, on a whim I ran the Windows 10 Troubleshoot program and chose Hardware and Devices. It reported a problem with the Canon driver, did some magic, prompted me to reboot, and voila! The next time I went through the steps it worked!

 

Thanks for your, and others, assistance! Although those suggestions weren't the solution, they kept me hunting until I (er, the Troubleshoot program) discovered the faulty driver. And FWIW, I had removed the device from the Devices and Printers dialog a dozen times (although it was still displayed in that dialog after removing it--a sign of trouble I expect) and checked to make sure it wasn't in the Device Manager (it wasn't). In any case, I'm up an running.

 

Happy Camper

View solution in original post

11 REPLIES 11

 

Hi sachelis,

 

You said you have a G7X, not a G7X Mark II, so THIS PAGE might be of more use.

You'll notice there are instructions on how to transfer photos from your camera to a Windows computer, and that process involves using the Canon software called the WiFi Connection Setup. It also talks about how to access your WPS PIN via the camera's menus. 

Thanks, Stephen.

 

Your link went to the G7X. I do have a G7X Mark II (apologies for the confusion). That video is here. I'd watched that video several times and my experience matched it until 4:58, at which point my PC did not make the "connection noise," didn't ask what I wanted to do when the device connected, and the camera continued to display "Connecting" as shown at 4:32 (until it timed out).

 

HOWEVER, on a whim I ran the Windows 10 Troubleshoot program and chose Hardware and Devices. It reported a problem with the Canon driver, did some magic, prompted me to reboot, and voila! The next time I went through the steps it worked!

 

Thanks for your, and others, assistance! Although those suggestions weren't the solution, they kept me hunting until I (er, the Troubleshoot program) discovered the faulty driver. And FWIW, I had removed the device from the Devices and Printers dialog a dozen times (although it was still displayed in that dialog after removing it--a sign of trouble I expect) and checked to make sure it wasn't in the Device Manager (it wasn't). In any case, I'm up an running.

 

Happy Camper

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