cancel
Showing results for 
Search instead for 
Did you mean: 

Unidentified Image Error Message

ashleyzinhobl
Contributor

When I view the pictures on my card that are on my SD card I am getting a message below the photo saying unidentified image. Some of them you can't see the preview of the photo either. Is there a way to fix this? When I upload them to my phone they come out with greyed out boxes on top or a lot of colors.

6 REPLIES 6

Porcha
Rising Star

Hi,

 

Thank you for your inquiry, and welcome to the Canon Forums.

 

We appreciate your participation, however, for the community to best assist you can you provide us with the model name of your camera? 

 

If you live outside the United States, please visit: https://global.canon and select your country or region for your support needs.

Hi, I have a powershot SX530 HS

Were all of the image files created by this cameras?  Have you stored or copied any files onto the memory card?

--------------------------------------------------------
"The right mouse button is your friend."


@ashleyzinhobl wrote:

Hi, I have a powershot SX530 HS


What brand, size, and type of memory card are you using?  

 

Did you format it in the camera prior to first use?

 

Are you using a full size memory card or a micro SD card with an adapter?

--------------------------------------------------------
"The right mouse button is your friend."

Thanks for your help! It's a micro SD. The camera was the one who took all of the images. I didn't format it but they didn't do this right when I first took them. It happened after a while of them being stored on the SD card. 

 

I'm trying to use a recovery software but I'm scared to pay the money for it not to work.

MicroSD's are bad Juju. Always use a full size card in the camera.

Announcements
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM