Trouble loading PowerShot SD 1300 IS to new Windows 11 desktop

[divot]

I have come around to Windows 11 with a ne Dell from a Windows 7 machine whih has been replaced.. I plug in the USB port and expect a simple recovery of my pictures to a simple file of some sort . I am baffled by the displays I am receiving and have no knowledge of how to navigate it.  Can some one give me some tips on the steps I am missing?

[Danny]

Thanks for joining the conversation, divot!

So that the Community can help you better, please let us know what these displays look like along with any error messages that might be popping up. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[divot · Accepted solution]

In the meantime, I figured out the issue is internal to the camera but NOT to the ISB card in the camera .. IOW, the internal routing in the camera is the culprit on Windows 11. The camera has no problem talking to the USB card in the camera but a plug-in cord transfer is not possible...so I have to remove the USB card and plug it into the computer directly to down load .. All is good .. I don't have to throw away my camera for now.. Just an inconvenience of extracting the card every time I want to download a picture. thank you for the welcoming support.