I had come to that conclusion as well, and thought I should try to reinstall the software, and will as soon as I can find the original software disk. In the meantime, I bought a universal card reader for $12, and plugged it into my computer. It works great, and brings the pictures up in the Canon software. The reader has the additional advantage of being portable, so I can take it in my camera bag, and plug it into any computer. Thank you for looking into this for me!
