12-06-2018 02:40 PM
I purchased a used SX60 in very good condition but cannot get it to connect to anything. First, I reset everything to default. I set up a nickname for the camera. After downloading the app, upon pressing the phone button, I get two icons, one for a phone and one for a computer. I select the phone. A screen appears which says "searching for access points" and then almost immediately I get a "connection failed" notification. I've tried this multiple times, tried changing the wifi settings (which are very few). The MAC address shows nothing but a series of F's. Am I doing something wrong, or is the camera unable to generate a hot spot (which is what it appears).
Solved! Go to Solution.
12-06-2018 04:14 PM
Yes it is pretty simple to do and if you have the option to return/exchange it you should do that. The firmware may be corrupted
12-06-2018 05:11 PM
Thanks for the help. I can return it (Amazon Warehouse). I posted on the DP Review board but I have no problem returning it.
12-06-2018 05:19 PM
Well, at least you bought it from a good source with a very good return policy!
03-15-2019 02:48 PM
Update: the firmware was corrupted. I returned it and bought another which worked without any problem. Thanks again.
06-30-2024 11:34 PM
My mom bought the canon sx60 a couple of years ago and now she gave it to me, I am having the exact same issue as you, so you know if there is another way to fix it?
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.