Powershot a540 lens won’t open/ No error message

[ka245]

Hello! When I turn on my powershot, the lens will not open. It makes no sound, which leads me to believe that the gears are not even turning. I put new batteries in the camera, the lens still will not work. The lens doesn’t appear to have anything stuck in it, and the digital interface is working as it should. It always asks for the date after being powered on, but  I assume this is a separate issue caused by the date/time battery. Am I just SOL? Thanks for any advice! 

[Stephen · Accepted solution]

Thanks for posting!

While our Forum Community members are welcome to chime in, the PowerShot A540 was retired in 2011. It is no longer supported by Canon USA, and parts are no longer available to repair this unit. 

To take advantage of Canon's innovative technologies, consider contacting our Canon Upgrade Specialists at 1-866-443-8002, Monday through Saturday.

Have a great day!

[normadel]

hat kind of batteries are you using? Are all of the battery contacts in the battery compartment clean?