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PowerShot SX720 HS Will not turn on

Cyrus17
Apprentice

My brand new PowerShot 720 will not turn on - battery is charged 

I already returned one because it wouldn't turn on.  What to do?

7 REPLIES 7

Crista
Whiz

Hi Cyrus17!

 

Thanks for posting in the Canon Forums!

 

The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If are you in the United States and this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team. If you live outside the United States, please click here and select your country or region for your support needs.

Thanks!

sdtuttle
Apprentice

My Canon PowerShot SX720 HS won't power on.  I charged the batteries and missed photos of a great trip to the UK and France.  I bougth new batteries, charged them and it still won't power up. I'd be surprised if I even took 100 photo prior to this occuring and have put it away. Then I saw it and tried it again and still no joy. This was an expensive camera and the quality is terrible for any camera -- especially Canon.

Check the condition of the battery contacts inside the battery compartment to see if there is dirt in there. Try turning it on by pressing the Play button instead of the power button

Thanks. I tried.  No joy. Even bought new batteries.  Computer won't even see the camera when connceted. 

I am having the same issue. 2020 showed no reason to use the camera since February. I took it out yesterday. Made sure all 3 batteries I have were charged. It will no power on at all. I plugged into PC and like you no recognition. Im at a loss.

So sorry your relatively new cameras will not turn on and it was not a battery problem. One last "Hail Mary" type thing to try is some good contact cleaner like Deoxit D5...one that is safe for plastics and rubber and apply it carefully into the power switch. If you use a spray cover the rest of the camera with a cloth. 

You could call Canon for a repair estimate and see what they say. Keep in mind you can purchase a new one for $279 and compare that to the cost of a repair. 

KikiDarlin44
Apprentice
Thank you John. Since I'm a novice with cameras, I wouldn't even know where to get that. However I do agree that purchasing a new camera might be the way to go. Since I paid $299 for it in 2017 and it's currently being sold for $230. I'm sure there are newer cameras with better options out there for me. Just have to do the research. I do wonder if there are somebody who would buy this just for scrap parts.
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