10-09-2013 09:46 AM
I just got lens error while trying to take a picture. Camera shut down. Lens Error E02
10-13-2013 09:10 AM
Hi pctripathi!
Thanks for posting!
Please remove the battery from your camera and let the camera sit for a few minutes before reinstalling the battery. If you go to power the camera on again and still receive the LENS error, your camera will need to be repaired by our Factory Service Center.
To start the repair process, you'll need to complete a Repair Request on our website.
10-17-2013 08:04 PM
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
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RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
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